This Site is owned and operated by E-GUIDER (Registration number: TRAD/DNCC/015388/2023)

Introduction

Thank you for choosing E-GUIDER for your digital business development needs. We are committed to providing you with the highest quality EGUIDES and solutions. However, we understand that situations may arise where you need to request a refund. Please read our refund policy carefully to understand your rights and responsibilities.

Refund Eligibility

EGUIDES: We offer a range of EGUIDES and digital solutions. Refunds for EGUIDES and digital solutions are eligible within 30 business working days of purchase if you have not accessed or used the product.

How to Request a Refund

To request a refund, please follow these steps:

Email: Send an email to support@e-guider.com with your refund request, including the reason for the refund and any relevant details.

Processing Time: We will review your request within 10 business working days and notify you of the decision. If approved, refunds will be processed within 25 business working days using the original payment method.

Non-Refundable Solutions

Please note that certain solutions are non-refundable:

Accessed Solutions: Once you have accessed or used an EGUIDE or digital solution, it is no longer eligible for a refund.

Contact Information

If you have any questions or concerns about our refund policy, please

Email: info@e-guider.com

We may update this refund policy periodically to reflect changes in our business practices or legal requirements. The most recent version will be posted on our website. We encourage you to review this policy regularly to stay informed about your refund rights.

We are committed to addressing your inquiries promptly and ensuring your refund concerns are resolved effectively.